Privacy Policy

Belvian Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Services").

This policy applies to information we collect:

• On our website (belviantechnologies.co.zw)
• Through our software applications and services
• In email, text, and other electronic messages between you and our Services
• When you interact with our advertising and applications on third-party websites

By using our Services, you agree to the collection and use of information in accordance with this policy. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and local Zimbabwean regulations.

Personal Information

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual. This includes:

Category	Examples
Identifiers	Name, email address, phone number, postal address
Commercial Information	Services purchased, payment information, transaction history
Professional Information	Job title, company name, business contact details
Internet Activity	IP address, browser type, device information, browsing history
Communication Data	Content of emails, chat messages, and support tickets

Automatically Collected Information

When you use our Services, we automatically collect certain information about your device and usage patterns:

• Log Data: IP address, browser type, operating system, referring URLs
• Usage Data: Pages visited, time spent on pages, features used
• Device Information: Device type, unique device identifiers, mobile network information
• Location Data: Approximate location based on IP address (with your consent)

Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and service providers
• Social media platforms (when you interact with our social media presence)
• Publicly available sources and government agencies
• Marketing and analytics providers

We use the information we collect for various business purposes, including:

Purpose	Legal Basis
To provide and maintain our Services	Performance of contract
To process transactions and payments	Performance of contract, Legal obligation
To communicate with you about our Services	Legitimate interest, Consent
To provide customer support	Performance of contract, Legitimate interest
To improve and personalize our Services	Legitimate interest, Consent
To send marketing communications	Consent, Legitimate interest
To ensure security and prevent fraud	Legitimate interest, Legal obligation
To comply with legal obligations	Legal obligation

We do not sell your personal information. We may share your information in the following circumstances:

We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

Type	Purpose	Duration
Essential Cookies	Required for the website to function properly	Session
Performance Cookies	Collect information about how visitors use our website	1-2 years
Functionality Cookies	Remember choices you make and provide enhanced features	1 year
Targeting Cookies	Used to deliver relevant advertisements	1 year

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure development practices and code reviews
• Regular employee security training
• Incident response and breach notification procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Our retention periods are based on:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information
• Applicable legal requirements

When we no longer need to retain your personal information, we will securely delete or anonymize it.

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ from those in your jurisdiction.

If you are located outside Zimbabwe and choose to provide information to us, please note that we transfer the data to Zimbabwe and process it there.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, including:

• Implementing standard contractual clauses approved by relevant authorities
• Conducting transfer impact assessments
• Ensuring recipients provide adequate protection

Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children.

If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our Services prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: